Customer Support

MyCenturaHealth is a unique online platform that offers easy access to medical records as well as a variety of health-related perks. This article dives into the numerous features of MyCenturaHealth, such as how to use the service, the benefits it provides, customer service information, and more.

MyCenturaHealth is an online portal designed for patients associated with Centura Health Hospitals and the Centura Health group of doctors. It offers a variety of features such as access to electronic health records (EHR), doctor searches, prescription refills, and much more. This gateway is a crucial part of Centura Health’s Next Generation Electronic Health Records (NGEMR) system, ensuring comprehensive and coordinated care.

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Centura Health Patient Portal

Accessible 24 hours a day, the Centura Health Patient Portal is user-friendly, allowing patients to make appointments, view health reports and test results, refill medications, and receive reliable health information. It also facilitates secure electronic communication with healthcare teams.

Accessing Medical Records

Patients can grant proxy access to their online information to family and friends, while parents or legal guardians of minors can view their child’s records through the portal. Copies of complete medical records can be ordered via the portal or by filling out specific forms for those without an account. Centura Health provides contact information for various facilities to assist with medical records access.

Billing & Financial Services

Centura Health’s Billing & Financial Services department offers comprehensive assistance with medical billing and payment processes. They provide various bill payment options, support with insurance claims, and financial aid to eligible patients. Patients can manage their healthcare finances effectively with detailed information and resources available on the Billing & Financial Services website.

  • Denver metro area: 303-552-3024
  • Toll-free: 888-347-3295

Colorado Facilities Covered Providers

Colorado Facilities Covered Providers

Federal Poverty LevelInpatient Care, Observation Visit, Same Day Surgery, Flight for LifeOutpatient Recurring CareProvider Fees
Patients with Insurance
0-250%$650 copay per visit$50 copay per visit15% of charges
251-299%10% of charges10% of charges25% of charges
300-399%20% of charges20% of charges35% of charges
Note: Insured patients’ copays cannot be lower than the copay amounts for the 0-250% level.
Federal Poverty LevelInpatient Care, Observation Visit, Same Day Surgery, Flight for LifeOutpatient Recurring CareProvider Fees
Uninsured Patients
0-250%$0 copay per visit$0 copay per visit0% of charges
251-299%10% of charges10% of charges25% of charges
300-399%20% of charges20% of charges35% of charges
Note: Uninsured patients’ copays cannot be lower than the insured copay amounts for the 0-250% level.

Utah Facilities Covered Providers

Federal Poverty LevelInpatient Care, Observation Visit, Same Day Surgery, Flight for LifeOutpatient Recurring CareHoly Cross Hospitals Provider Fees
Patients with Insurance
0-250%$650 copay per visit$50 copay per visit15% of charges
251-299%10% of charges10% of charges25% of charges
300-399%20% of charges20% of charges35% of charges
Note: Patients’ copayments cannot be lower than the 0-250% insured copay amounts.

Kansas Facilities Covered Providers

Federal Poverty LevelInpatient Care, Observation Visit, Same Day Surgery, Flight for LifeOutpatient Recurring CareCommonSpirit Health Mountain Region Provider Fees
Patients with Insurance
0-150%$650 copay per visit$50 copay per visit15% of charges
151-200%10% of charges10% of charges25% of charges
201-250%20% of charges20% of charges35% of charges

Hospital Main Phone Numbers

HospitalLocationPhone Number
Bob Wilson Memorial Grant County HospitalUlysses, KS620-356-1266
Longmont United HospitalLongmont, CO303-651-5111
Mercy Regional Medical CenterDurango, CO970-247-4311
OrthoColorado HospitalLakewood, CO720-321-5000
Penrose HospitalColorado Springs, CO719-776-5000
St. Anthony HospitalLakewood, CO720-321-0000
St. Anthony North Health CampusWestminster, CO720-627-0000
St. Anthony Summit Medical CenterFrisco, CO970-668-3300
St. Francis Medical CenterColorado Springs, CO719-776-5000
St. Mary-Corwin Medical CenterPueblo, CO719-557-4000
St. Catherine HospitalGarden City, KS620-272-2222
St. Thomas More HospitalCanon City, CO719-285-2000

Colorado and Kansas Locations:

Hospital NamePhone Number
Bob Wilson Memorial Hospital620-356-6060
Longmont United Hospital303-651-5069
Mercy Hospital970-764-3700
OrthoColorado Hospital720-321-5310
Penrose Hospital719-776-5296
St. Anthony Hospital720-321-3340
St. Anthony North Hospital720-627-0180
St. Anthony Summit Hospital970-668-2877
St. Elizabeth Hospital970-542-3325
St. Francis Hospital719-571-1050
St. Mary-Corwin Hospital719-557-5150
St. Catherine Hospital – Dodge City620-225-8422
St. Catherine Hospital – Garden City620-272-2161
St. Thomas More Hospital719-285-2042

Utah Locations

Hospital NamePhone Number
Holy Cross Hospital – Davis801-807-7540
Holy Cross Hospital – Jordan Valley801-562-3157
Holy Cross Hospital – Jordan Valley West801-964-3272
Holy Cross Hospital – Mountain Point385-345-3337
Holy Cross Hospital – Salt Lake801-350-4813

Nurse Advice Line

  • Phone Number: 1-888-808-8828
  • Monday – Friday: 12:30 pm – 9 pm
  • Saturday & Sunday: 8 am – 4:30 pm
Phone Number303-290-6500
Division Office9100 E Mineral Cir Centennial,CO80112
Email customer service[[email protected]]
More Contact DetailsVisit Here

Conclusion

MyCenturaHealth is a powerful and user-friendly platform with extensive capabilities for effectively managing healthcare needs. Its 24/7 availability and comprehensive support system make it an indispensable tool for Centura Health patients. For more detailed information and assistance, users are encouraged to visit the official Centura Health website and the MyCenturaHealth portal.